Maintain and update client records, databases, and documentation.
Handle email communications and maintain follow-up schedules.
Make outbound calls to customers for follow-ups, feedback, reminders, or promotional purposes.
Receive inbound calls and respond to client inquiries professionally.
Maintain call records, update CRM or spreadsheets regularly.
Coordinate between clients and concerned departments for smooth workflow.
Good communication skills in Gujarati, Hindi, and English.
Basic computer knowledge (MS Word, Excel, Email handling).
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