Client Care Specialist Job at Total Performance Physical Therapy, Redlands, CA

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  • Total Performance Physical Therapy
  • Redlands, CA

Job Description

Benefits:

  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • Wellness resources
  • Training & development

We are seeking a Client Care Specialist with a commitment to excellent customer service.

The ideal candidate has a cheerful disposition, motivated and able to work independently and as a team with a high level of productivity.

You will be the first point of contact for our clients.

Responsibilities

  • Greet customers as they arrive
  • Respond to inquiries in a friendly and professional manner
  • Answer phone calls and schedule appointments
  • Perform insurance verifications and obtain authorizations for various payer types
  • Maintain a tidy and inviting work environment and organization of resources
  • Provide consistent exceptional service

Qualifications

  • Excellent communication skills
  • Strong work ethic and positive attitude
  • Familiarity with computer systems
  • Ability to deal effectively with time pressures, stress and change
  • Strong time-management and excellent multi-tasking skills.
  • Exceptional organizational skills with high attention to details
  • Two or more years of experience as a receptionist preferably in a fast paced Physical Therapy environment
  • Bilingual a plus

Benefits: Medical, Dental, Vision. Retirement. Paid Time Off, 401K matching, Training & Development, Wellness Resouces, Career Growth, Company Parties

Education:

High school or equivalent

We are excited that you are looking to join our strong team.

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