Job Description

Smiths Detection is a global leader in detection and screening technologies for the protection of people and assets, supporting safety, security and freedom of movement in today’s world.

At Smiths Group plc, we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers' evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 14,600 colleagues, based in 50 countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customers’ operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with an almost 170-year history of innovation, and five global divisions, all experts in their field. We believe that different perspectives and backgrounds are what make a company flourish and are proud to be a company with values grounded in integrity, respect, ownership, customer focus, and passion.

Job Description

The Commercial Agent is responsible for coordination and timely delivery of finished goods by leveraging SAP to plan, track and manage outbound shipments. This role focuses on providing comprehensive support to the sales team and working as a liaison to supply chain, product specialist, production, trade compliance and freight forwarders to effectively monitor customer orders from production to delivery. The ideal candidate will be detail-oriented with excellent organizational skills along with the ability to handle multiple tasks simultaneously.

Essential functions ‐ Job duties to include but are not limited to:

• Manage sales orders from production confirmation to site delivery
• Plan and schedule outbound shipments and conduct site readiness
• Consistent monitoring and thorough follow-up of deliverables to ensure timely delivery
• Coordinate and book international and domestic freight with approved carriers.
• Collaborate with sales, product specialists, operations, and supply chain to maintain accuracy of production timelines
• Obtain documentation for export licenses and customs invoices
• Apply for permits and obtain certificates of compliance
• Ensure compliance with agreed incoterms
• Troubleshoot and resolve delivery delays
• Collaborate with service team to coordinate installation, decommission, disposal and/or returns
• Update SAP with pertinent information related to delivery, billing and installation
• Verify inventory availability and confirm plant allocation
• Provide status updates to sales manager and customer regarding potential delays, discrepancies and issues. 
• Generate and analyze open order and status reports
• Position hybrid, reporting to Edgewood, MD

Qualifications

Required/Preferred:

Years of Experience: Minimum 2 years experience with shipping/logistics

Education Level: Associates or equivalent training preferred.
High School Degree and 2 years of related experience is required.
Equivalence achieved through comparative work and life experience is acceptable.

Additional

Qualifications

: Knowledge of SAP(preferred) or equivalent ERP tool, Knowledge of incoterms Knowledge of basic accounting principles

Additional Information

We offer…

Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

HIRING SALARY RANGE: $44,320 - $99,840 per year. (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant and alignment with internal and market data.) This role offers a competitive Business Profit Plan. This position includes a competitive benefits package. For details, please visit the Reward & Benefits tab on our main careers page at  .

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, protected veteran status, disability, or any other legally protected characteristic.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail  [email protected] or call toll-free 877-703-1029 . This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Smiths Detection participates in the Electronic Employment Verification Program.

#SDNA

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website ( Careers - Smiths Group plc )

Job Tags

Full time,

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