Hotel Security Job at Fairfield Inn & Suites By Marriott - Charlotte Matthews, Charlotte, NC

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  • Fairfield Inn & Suites By Marriott - Charlotte Matthews
  • Charlotte, NC

Job Description

Job Summary: Fairfield Inn Charlotte Matthews is seeking a dedicated and vigilant Hotel Security Officer to ensure the safety and security of our guests, staff, and property. The ideal candidate will maintain a visible presence, respond to incidents, and uphold Marriott’s commitment to a safe and welcoming environment. Key Responsibilities:

  • Conduct regular patrols of hotel premises, including guest floors, parking areas, and public spaces.
  • Monitor surveillance systems and access control points.
  • Respond swiftly to emergencies, disturbances, and guest concerns.
  • Enforce hotel policies and procedures to ensure a secure environment.
  • Assist with guest safety during fire alarms, medical emergencies, or evacuations.
  • Document all incidents, accidents, and suspicious activity in detailed reports.
  • Collaborate with local law enforcement and emergency responders as needed.
  • Provide courteous assistance to guests and staff while maintaining a professional demeanor.
  • Inspect doors, windows, and locks to ensure proper security measures are in place.
Qualifications:
  • High school diploma or equivalent required.
  • Previous experience in hotel security, law enforcement, or a related field preferred.
  • Valid North Carolina security license (if applicable).
  • CPR/First Aid certification is a plus.
  • Strong communication, observation, and conflict-resolution skills.
  • Ability to remain calm and composed in high-pressure situations.
  • Must be able to work flexible shifts, including nights, weekends, and holidays.
  • Physically able to stand, walk, and patrol for extended periods.

Job Tags

Full time, Local area, Flexible hours, Night shift,

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