Job Description

Summary:

The House-Person position is a highly visible role responsible for assisting the Clubhouse Manager, F&B Director and F&B Manager in the successful set-up, service, and tear-down of all Club events and related day-to-day operations. The House-Person is responsible for delivering pro-active service as prescribed by the Clubhouse Manager and/or F&B Manager.

Responsibilities:

• Meets and exceeds member expectations.
• Communicates effectively with members, guests, co-workers, and supervisors.
• Attends work on time as scheduled and adheres to the attendance policy.
• The primary responsibility of the House-Person is to provide the highest quality of service at all times to guests.
• Familiar with the location of all function rooms and related areas and the various types of workable setups.
• Correctly and efficiently set up and break down all department functions.
• Be totally familiar with and practice the safe handling care and storage of all banquet equipment.
• Keeps the function room area and storage areas clean and neat at all times.
• Returns all equipment not in use to its proper storage area in a clean condition before the end of each shift.
• Services/freshens all meeting rooms during breaks. Checks temperature and ensures all lights are working and adjusted properly.
• Assists members and their guests whenever possible, referring all requests which are beyond the scope of responsibility immediately to the supervisor or the Manager on duty.
• Performs periodic total cleaning of the area, as assigned by Director of Private Events or Manager on duty.
• Capable of using industrial equipment such as large vacuums or buffers.
• Capable of moving up to 50 lbs.
• Wears proper uniform at all times in accordance with the standards of appearance.
• Has a thorough knowledge of emergency procedures.
• Practices safety standards at all times.
• Adheres to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the associate handbook.
• Performs other duties as assigned.

Skills:

• Ability to ensure compliance with Club standards, policies, and procedures for self.
• Ability to be a clear thinker, who analyzes and resolves problems, and exercises good judgment.
• Ability to be self-motivated and contribute to a cohesive team.
• Attentive to detail.
• Ability to develop strong, productive, professional relationships with co-workers and members.
• Ability to ensure security and confidentiality of Guest and hotel information and materials.
• Ability to work without constant direct supervision.
• Ability to employ creative, artistic skills in the presentation of food and beverage displays, and function area design and set-up.

Schedule:

• 8-hour shift.
• Day shift.
• Night shift.
• Weekend availability.
• Holiday availability.

Requirements:

• Must have reliable transportation.

Compensation:

• $15-$19/hour commensurate with experience.

The history of Longview dates back to the 1800s when it was first known as The Longview Black Jack Farm. In 1953, Mel Graham's father purchased a small portion of the property as an annex of the Graham Dairy Farm. Decades later, Mel started purchasing any land that attached to his Dad's small farm and eventually assembled over 1,000 acres. In 2001, Mel put the vision of The Club at Longview into action. As Jack Nicklaus stood on this property and looked at the gentle rolling hills with its pines and hardwoods, its creeks, ponds, and nature preserves, he said, "It's as if it was always meant to be the home of a great golf course." Two years later, on October 20, 2003, The Club at Longview officially opened! The old-world charm and architecture found throughout the Club and the Longview community is a direct result of Mel's travels throughout Europe. The architecture withstands the test of time and improves with age.

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