Live Chat Agent Job at Shavano Family Practice, Norwalk, CA

TVkralErZHV0OFBBb1NGaXdibFZGQWJTZnc9PQ==
  • Shavano Family Practice
  • Norwalk, CA

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 33.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Deluxe

Inbound Sales Consultant Job at Deluxe

Takes inbound sales calls. Processes orders, answer questions and sells products/services. Identifies sales opportunities by learning about the customer's business and links customer needs to the products/services offered+ Identifies sales opportunities by learning about...

State of Florida

JUVENILE PROBATION OFFICER SUPV-SES - 80061105 Job at State of Florida

 ...Requisition No:858140 Agency: Juvenile Justice Working Title: JUVENILE PROBATION OFFICER SUPV-SES - 80061105Pay Plan: SES Position Number:80061105 Salary: $1,936.22 Bi-Weekly Posting Closing Date: 08/12/2025 Total Compensation Estimator The Department... 

TEKsystems

Mortgage Loan Specialist - Entry & Intermediate Level Positions Available Job at TEKsystems

There are entry level and intermediate level positions available. Please apply to be considered for any of these roles. DescriptionThis...  ..., hazard, flood cert, credit, etc.)- Reviewing and validating loan documents- Handling routine calls, emails and/or chat responses... 

Direct Persuasion

Junior Data Analyst Job at Direct Persuasion

 ...ambitious Republican marketing team. As a Junior Data Analyst, you will have the opportunity to support...  ...Organized, flexible, and able to work both independently and with the team BONUS...  ...Matching ~ Generous PTO ~ Work-from-Home Fridays ~ Dog-Friendly Office... 

Lincoln Financial

Actuary, Life Valuation Job at Lincoln Financial

 ...#: 74935 The Role at a Glance As an Actuary in Life Valuation department of the Life Chief Actuary team, you will play a significant...  .../reporting process.Collaborate and engage with key business/management stakeholders to provide specialized expertise needed...