Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

Tklxc1F1aHBzTUxFcGlWa3dyaFVHUVhmZlE9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Full time, Part time, Remote work, Flexible hours, Afternoon shift,

Similar Jobs

CTG

MyChart Service Desk Agent TEAM 2 Job at CTG

 ...Telephone Operator) per hour worked.The first 90 days of employment...  ...targeted training and open lines of communication. Through regular...  ...inquiries reported via chat, and addressing tickets submitted...  ...Previous experience working from home a plus+ 1 year supporting MyChart... 

AECOM

Civil Design Engineer - Bridge/Tunnel/Highway/Rail/Transit/Aviation Job at AECOM

 ...designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that...  ...delivery projects for our New Metro team. Projects range from bridges & tunnels, highways & roads to aviation, freight rail and mass... 

Sonic Automotive

Automotive Technician - Dyer & Dyer Volvo Job at Sonic Automotive

 ...rare opportunity -- We offer: Sign on Bonus up to$10,000 or relocation assistance to qualified Technicians* Available $0 Health Insurance Plan Premiums Based on Tenure Relocation Package Available Professional work environment opportunity for advancement... 

DevDocs

Software and Documentation Engineer (Remote) Job at DevDocs

 ...docs). What youll do This role lives somewhere between engineer, teacher, and toolmaker. Youll: Get dropped into new...  ...you enough to fix it. Ideal background ~4+ years in software, hardware, or something technical. ~ Degree in CS, engineering... 

Aramark

Security Worker I - Mesa Verde NP Job at Aramark

Enter here Long Description COMPENSATION: The Hourly rate for this position is $18.00 to $18.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramarks good faith and reasonable estimate of the compensation for this position...