LIVE CHAT AGENT-WFH REMOTE Job at Shavano Family Practice, Los Angeles, CA

TkkyblErTmp0TWJBb3kxaHg3aFlFd1RZZlE9PQ==
  • Shavano Family Practice
  • Los Angeles, CA

Job Description

As a Live Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. You will help customers with inquiries, resolve issues, and ensure they have a positive experience with our products or services. The ideal candidate is proactive, empathetic, and able to handle multiple chats at once in a fast-paced environment.

Key Responsibilities:
Customer Support:

Respond to customer inquiries via live chat in a professional and friendly manner.
Provide real-time assistance, including product details, troubleshooting, and issue resolution.
Understand customer needs and guide them toward the best solutions.
Problem-Solving:

Identify and resolve issues promptly, ensuring customer satisfaction.
Escalate more complex issues to higher-level support or appropriate departments when necessary.
Follow up with customers to ensure issues are fully resolved and their needs have been met.
Order Assistance:

Assist customers with orders, including tracking, returns, exchanges, and refunds.
Help customers navigate the website, complete purchases, and provide product recommendations when appropriate.
Product Knowledge:
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour

Job Tags

Hourly pay, Full time, Remote work, Work from home,

Similar Jobs

Rallye Motor Company

Automotive Sales Valet Job at Rallye Motor Company

 ...'s premier luxury automotive dealership group for over 67 years. Rallye has grown to sell and service 4 renowned luxury brands: Mercedes Benz, Lexus, BMW and Acura, and have become known as the industry standard-bearer in performance, customer experience, and quality!... 

Two95 International Inc.

Software Architect Job at Two95 International Inc.

 ...) Duration: 4 + Months Requirements: ~ Experience with technologies like a. SPARK (or any other stream processing...  ...them into scalable application design Working with offshore team, creating design elements and guiding them on the... 

Smart Families

Digital Marketing Coordinator Job at Smart Families

Position OverviewWe are seeking a creative, detail-oriented Digital Marketing Coordinator to join our growing team. This role offers a unique opportunity to shape the digital presence and provide marketing support for a fast-growing nonprofit making a meaningful impact... 

Revive BHS

Healthcare Financial Reporting Analyst Job at Revive BHS

 ...Summary We are seeking a Financial Reporting Analyst to join our team. In this role, you will create, run, and analyze healthcare financial reports. Responsibilities...  ...performance Create reports to consolidate data into easily understandable information Develop... 

Spire

Finance Manager Job at Spire

Spire is looking for an experienced Finance Manager - Treasury to own the cash forecasting process, provide key support in preparation...  ...understanding of financial markets, investment strategies, and corporate financing approaches~Skilled at persuading and influencing a...