Job Description

Are you a highly organized and personable individual with a talent for creating a welcoming atmosphere? Our boutique, woman-owned estate planning law firm, located in the beautiful Philadelphia Main Line suburbs, is seeking an Office Administrator/Receptionist to be a vital part of our team. We pride ourselves on a heart-centered approach, genuinely caring for clients as individuals, and we're looking for someone who shares this commitment. We are seeking a seasoned professional with excellent communication skills and a proactive attitude. If you're ready to bring your sophisticated approach and impeccable organizational skills to a supportive team, this could be the perfect opportunity. Responsibilities: Office Administration • Office & Inventory Management: Maintain the office environment and manage supplies, including ordering, stocking, and receiving mail and deliveries. You will also prepare and send outgoing mail. • Client Document Management: Print, meticulously prepare, and organize all estate planning document portfolios for client signings. After the signing, you will scan and upload these documents to the client's files. • Administrative Support: Prepare conference rooms for meetings, greet clients who visit the office, and attend signings as a witness or notary. Communication & Marketing • Phone & Client Support: Provide comprehensive phone support, directing calls and assisting with client inquiries. • New Client Intake: Process intake forms, schedule appointments for potential clients from events, and serve as a backup to conduct introductory calls. • Marketing & Engagement: Manage the firm's social media presence by scheduling posts and responding to messages. You will also compile, design, and distribute client and lead-generation newsletters. Qualifications: • Proven experience in an administrative or receptionist role, preferably in a professional services environment. • Exceptional interpersonal and communication skills, both written and verbal. • A genuine desire to provide outstanding client service. • Strong organizational skills and the ability to multitask and prioritize effectively in a professional setting. • Proficiency with Microsoft Office Suite (Word, Excel, Outlook). • Comfortable with technology and able to quickly learn new software. • High level of professionalism, discretion, and a strong work ethic are essential. About Company: At Entrusted Legacy Law®, we help people protect their Life & Legacy. Our Mission Provide exceptional legal services with dedication and compassionEmpower individuals to safeguard their Life and preserve their LegacyCommunicate promptly and clearlyExplain legal concepts in simple, direct termsRespect your opinions and welcome your feedbackCare deeply about clients and their loved onesOur Commitment Take time to understand your unique circumstances and goalsTailor legal solutions to fit your needsHelp you navigate complex legal matters with confidenceSupport your present peace of mind and future securityDeliver a thoughtful, client-centered experience every step of the way

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