Process Improvement Specialist- Payments and Data Analysis, Zero Waste, Zero Waste, Field Oper Return & ReCommerce Job at Amazon, Phoenix, AZ

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  • Amazon
  • Phoenix, AZ

Job Description

Description As the Zero Waste Process Improvement Specialist- Payments and Data Analysis, US Donations or Recycle, you will be the primary point of contact for payments, purchase orders, and funding approvals. You will monitor incoming vendor disputes to process, monitor escalations or inquiries from vendors and internal teams. You will also identify continuous improvement by diving into recycling and donations data to identify trends and surface opportunities to reduce costs, increase recovery, or invent and simplify our business. You will also have the opportunity to work cross-functionally across external vendors and internal operations, ACES, product, tech and finance teams. Lastly, you will be able to dive deep into data to find new opportunities to escalate roadblocks and risks to both business and external vendors. Key job responsibilities - Own and optimize the team's standard work programs including data management/queries, cost optimization (transportation, grants, disposal charges, and sorting fees), waste reporting, and inventory tracking - Process and track all purchase orders (POs), pre-approved spending requests, invoices, funding requests, ect - Audit vendor reporting and reconciliation to surface trends and outlier data - Monitor and report on revenue metrics and track commodity rates - Handle Accounts Receivable (AR) and Accounts Payable (AP) responsibilities - Drive process automation and standardization initiatives to improve operational efficiency - Maintain accurate project tracking and status updates through Asana, ensuring timeline adherence and stakeholder communication - Be able to rule SQL queries in Hubble to run reports related to ship method, removals or other inquires A day in the life You will get the opportunity to work cross-functionally with Site Operations, Finance, Product, Tech organizations. You will also get to work with external vendors, who are business-2-business (B2B) vendors of Amazon. Your work is dynamic in nature, works at scale across the network, and has both standard work and proactive projects. We have big true north goals, where you work daily on finding ways to proactively achieve them. Lastly, you will dive deep into business performance, input and defect metrics for your business to find ways to drive continuous improvement. About the team As a member of the US Recycle, Donations, and Zero Waste team, you will get to work in a team environment, where everyone works to support one another to achieve our goals of zero cost of returns and zero waste. While you will have your own goals and objectives, we tend to work collaboratively as necessary and have mechanisms in place to track your projects, goals and business performance. Basic Qualifications - Experience managing accounts receivable and accounts payable - Experience with large scale data analysis with a history of identifying trends and inventing and simplifying mechanisms - Experience gaining funding approvals, pre-approved spending requests, and invoice generation - Analytical skills with experience using Excel (analysis using aggregate functions and pivot table) - Good communication skills both verbal and writing (ability to communicate clear and coherent narratives) - Ability to travel as needed (up to 65%) Preferred Qualifications - 2+ years of program or product management experience with a focus on payments, invoicing and data analysis - Advanced Excel (Macros/VBA) - Experience in MS Access and SQL - Knowledge of visualization tools like QuickSight, Tableau etc. - Experience in mixed material recycling or nonprofit support Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $52,700/year in our lowest geographic market up to $112,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

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